Construction Quality Management (CQM) – Online Student Testimonials

     JM – I had received my certs through the AGC programs before and I learned more from your course with the hands on exercises. I believe the most important part of the QC process is the the preparatory phase and a hands on exercise would help incoming students prepare. As I recall, my first attempt at preparing a preparatory meeting was not so good. Again I did appreciate the exercises for practicing the QC process.

     LL – I enjoyed the ease of reading and understanding the material. You really held my interest. I don’t recommend changing anything. This was one of the most comprehensive classes I have taken. I will definitely recommend it to my colleagues.

     AF – What aspects of the course did you like best?The information is precise and very handy. Compared to other online courses, this one was enjoyable and less tedious. Other comments? My most sincere congratulations for having done this online course and for making it easier for professionals to achieve this qualification.

     DA – The course is clear, the PDFs and the videos are perfect material to study and in case of doubts you can re-listen some parts. The course requireS continued attention, no weakest aspects identified. Very satisfied!

     JW – Best: Module pdfs were strong and informative. Instructor was very knowledgeable and provided his own tips based on his experiences with the Government. Critique exercise of QC Plan was helpful. Module exercises and quiz system was good. Online program was good.

     AA – I liked how the course was structured, it was organized and informative. I liked that instructure was helpful and very knowledgable in the subject. I did not really see anything weak that should be changed. I was satisfied with quality of this course and would recommend anyone in the construction industry to take it.

     HB – It’s best then class room training, the instructor is very supportive and responsive. Overall I like the training and would recommend others.

     DW – Great course and kept me entertained throughout. Kugan’s “cut the crap” approach worked very well with me and would highly recommend this course.

     AT – 1) The detailed description of the QCM roles and responsibilities and reference back to the specifications. I liked being able to take the course online because I was able to keep working, while taking this class. 2) I was satisfied with the course. It’s always good to go back and do a refresher to make sure you are still doing things correctly.

     JD – One of the things that I like best was the course was easy to follow and understand. I was really satisfied with all the chapters of the course and grateful that I was able to review and understand every task. Sometimes taking the course online have their issues but this was not the case.

     AM – This course is totally different than other online courses, the pop up quiz is the best idea to make the people watch and listen to the course. The overall quality of the course is really good, this is the first time I am doing this training, but I already knew about the three phases of control, DFOW, Inspections etc. But this course gave me some clear ideas about DFOWs and what are all the things need to be addressed in a QC Plan. Kugan is a strict trainer, he is not lenient for sure. I really appreciate that, that made me learn more and analyze my inputs in the assignment.

     LC – Kugan, Actually I think the course was pretty informative. I learned an incredible amount about CQCM. I am a Super and SSHO. All of our projects are federal and I often am expected to wear three hats. But what I have learned from this course is that I most often QC after the fact. It’s much easier that way. Now I realize how important the QC program is to getting good results. I will definitely practice what I have learned starting Mon. The course is very challenging and there is so much to absorb but your words of encouragement are very helpful. Thank you very much, and I appreciate it that you answer your phone when called.

     AG – The showing of where exactly in the study guide for “Construction Management for Contractors” are the requirements and references. Fill out the sample forms to get a more concrete feel on how they are used. Excellent course, the professor delivered the message from all its content very well. I would definitely come back if I need to get more certs.

     GA – I really enjoyed the exercises that had to be completed throughout the process. Especially when we had to review and comment on a QC Plan. This course provided an excellent refresher for the QC management process.

     TC – Kugan, I have taken your in-class course twice in the past, and what I can say as someone who has developed and managed several QC Management plans over the past 11 years, your on-line course is just as compressive and detailed into EVERY aspect of the QC Management operation as the inclass course. I would recommend in-class course for first time students, but I feel your on-line version is totally adequate for QC Managers renewing their certification. Thank you again.

     LL – Thank you very much for providing this class online. I thoroughly enjoyed the class. The best aspects I would say: 1) how you managed to compress the wide variety of topics and still able to get your points across. 2) how you successfully linked the Notes, Study Guide, the EM385-1-1 and exercise examples to support your points pertaining to the CQM requirements. 3) finally, how you have managed to provide this class successfully online.

     LC – I did like the format with the modules, I also liked having the DFOW and QC Plan assignments. This course made you learn the system. It is better than being in a class where you just try to remember everything on the test to pass.

     LR – I liked the questions at the end of each module because it helps repeat information that is critical to understand. I really enjoyed this course because I actually learned about QCM this time around and I’m able to relate it to my every day work. I feel like when you first get hired into the construction industry, they bombard you with training and the focus is more on getting all the appropriate certificates on file as soon as possible than the to learn anything. The online aspect also helps a lot especially in my industry; I’ve changed projects 4 times and had to travel to 3 different states during the month I took this course.

     LP – I found the course overall very satisfactory, because the lessons are clear, explained in a simple and intuitive way. Furthermore, some modules are recurring and this has allowed me to metabolize and acquire more mastery in comparison to a unique and isolated explanation. The course allowed me to understand the benefits of Quality Control Management in a simple and intuitive way.

     MV – The arguments were explained clearly and completely. The method of development allowed me to follow the course in a reasonable time and taking advantage of the moments when I was not working. Being able to continue step by step has made it possible to learn the topics well.

     DH – I like the format of this online course. I appreciate the ability to stop go back and review materials that I am not clear on or perhaps mis-understood. I did not think any aspect of this was weak. In fact I felt it was a quality training program from start to finish. I was very satisfied with the quality of this course. Thank you for making it available online during this pandemic.

     SC – Upon completion of the CQM course presented by Mr. Kugan. I feel confident that I will be capable and well informed of the procedures with respect to feeling the role as a Quality Control Manager. My thanks to Mr Kugan and staff.

     AC – First I would like to thank Engr. Kugan for the learnings, I really appreciate what you are doing. It was a pleasure to be in your class (online). I was seeking answers for this a long time and I made it. I like the concept that the class was given online, great opportunity for me and others who are busy on their work and activity. Overall, I’m very much satisfied on completing this course, very blessed… looking forward for another class (EM 385-1-1 8hrs). Thank you very much.

     PH – This is the 2nd time I took the CQMC (1st time with you). I felt like I learned more and retained more from your course. I thought the information was presented in a methodical, logical manner. I did not consider any of the course weak or in need of change. Overall, I thought the quality of the course to be very good.

     TS – It was great to be able to work on the course at my convenience and be able to come back at a later date to continue if I was not able to finish a module for some reason. It was also good to get exposure to the sample spec sections provided to understand what to expect and where to look in our own project specifications for specific items. I am satisfied, it think it serves as a good reminder of the important aspects of a project and how important each piece is. Not having worked on a Navy project before it was good to be exposed to the different acronyms and the structure of how the Navy works and what to expect.

     ML – I chose to take this course vs. in person because I like the convenience of doing it on my own time. The course was very thorough and you could tell Kugan really wanted us to do a good job. I can’t really say there are any weaknesses or that anything needs to be changed. I am satisfied with the course and would recommend to my colleagues. Thank you.

     SS – In this course, I liked the assignments that were assigned to the students. I believe that the hands on training allowed me to understand how a QC Plan is developed and submitted to the Government for their review and acceptance.

     CL – I liked the lectures by Kugan on the various topics presented. He is very thorough and clearly explains the concepts. Additionally, he puts the information in the context of actual implementation of a project and that demonstrates the importance of the CQM principles.

     VC – Mr. Kugan’s way of teaching is the best part of the course. I have taken the class about 4 times before but I seemed to have learnt a lot more this time. Mr. Kugan is very thorough, patient and very passionate about what he is teaching. I am very satisfied with the course and have already recommended 2 of my colleagues to take it.

     CG – The course was taught from real government specifications and a legit Quality Contol Plan. Teaching from the specifications allows me to apply what I learned in the course to my every day work.

     RC – I really enjoyed how the course structure flowed into each module, it made it very easy to retain the given information while learning more. I didn’t find any aspects that needed improvement, overall I would recommend this course to anyone interested in this type of training.

     AA – I liked the way the course was organized and the online self paced aspect was very good as it allows you to digest the material thoroughly. I also think the presentation was very focused and clear.

     PC – Overall I was very pleased with the quality of the content and presentation in this program. This was my fourth time taking the CQCM course through Kugan. As usual, the course was top notch and covered the full gambit of matters dealing with the CQCM process. It is good to catch up on the subtle changes that the Government has implemented to the program over the years.

     SD – Knowing you were only a phone call away was reassuring and gave me complete respect for you and the course. Thank You, Kugan

     JM – The course aspects that I liked the best were that the content was presented in a way that encourages the student to learn by listening, reading, reviewing and performing practical exercise. I do not fell that there were weak aspects of this training, i truly enjoyed it. I have already implemented some of the content into my current work.
Thank you very much, excellent training and I highly recommend it!

     EB – Great course, very informative, really liked the timely response from Kugan on the assignments and phone calls.

     JN – Aspects of the course I liked best were the methods used to keep the student engaged through each module. This engagement gave the student the opportunity to remain 100% involved in the learning process. I was thoroughly satisfied with the quality and engagement of this course. The quality of exercises and written assignments allows the student to reinforce their understanding of the material.